Great Plains Consultants: Remote Support for Dynamics GP
If you have Microsoft Dynamics GP ERP implemented in your organization, you may try to optimize support cost by trying nationwide supporting GP partners, who serve you from centralized call center and has customization software development factory.
Contemporary remote support technologies, such as web sessions, remote desktop connections and VPN allow remote GP technician to see your computer screen, while being in VOIP or phone conference with you. Web sessions are also very efficient for GP users training. If your organization is large manufacturing facility in the US country side, you may benefit even further, as you do not have to pay for travelling time and cost for consultants, who likely live hundred miles away from your place. In this small publication we would like to give you additional highlights on GP support options and technology
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